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Custom Training

Writing for Government and Business
Critical Thinking and Writing

How to Compose Clear and Effective Reports, Letters, Email, and Memos

Intensive 1 or 2-day program designed for anyone who writes

Are you dissatisfied with your writing - or with your staff's writing?

The key to efficient and effective operations in business and government is good communication.  Many new employees need to review basic written communication skills.  Even experienced staffers, burdened by the additional workload that results from downsizing and budget cuts, may develop poor writing habits.

This is an excellent program for those who need to refresh their writing skills - with practical tips for professionals and agency staff. 

Our writing courses are designed for those who want to improve their writing, including agency staff who want to improve their writing and comply with the Plain Writing Act of 2010 (H.R. 946) and Executive Orders 12866, 12988, and 13563.

During this course, your staff reviews and improves their use of the three dimensions of professional writing: organization, format and style. In addition to reviewing and practicing specific writing techniques, they learn how to

  • Communicate in a professional environment

  • Determine the purpose of each written communication

  • Understand the 5-step writing process

  • Remember basic grammar and punctuation rules

  • Use the 4 keys to effective writing

  • Develop an effective writing style

Materials can optionally include The Business Writer's Handbook. When customized for government agencies, materials can include government correspondence manuals and style guides. This course can be customized for entry-level to senior-level staff.

A specialized version of this custom training program is also available for agency staff who write congressional correspondence: Writing Congressional Correspondence. Also see our Writing To Persuade program.

This is a Congressional Fellows and Presidential Management Fellows Training course This is a Congressional Fellows and Presidential Management Fellows Training course.

More Information
Sample
Agenda
Audience
Level
Course
Materials
Fee Related
Training
Related Resources

 

  Custom Training Information

Sample Agenda
Sample 1-day program

Lunch and breaks scheduled as appropriate

Welcome

Discussion: Critical Thinking and the Writing Process
- The four keys to effective communication
- The five-step writing process
- Exercise: Communicating with Clear English

Your workplace writing responsibilities and problems
- Clear communication in sentences and paragraphs
- Exercise: Editing sentences and paragraphs to improve clarity

Writing Reports - with Style
- Style Guides
- Writing reports
- Exercise: Using critical thinking to plan your report
- Exercise: Editing a short report

Writing Short Documents
- Letters
- Memos
- Exercise: Applying critical thinking to letters and memos

Additional Resources
This session recommends available books and resources on writing, and discusses techniques for maintaining writing skills

 

Other Modules Available
Course Sponsors can also select from the following modules. Each module can range from 30 to 90 minutes, depending upon the amount of faculty discussion and hands-on exercises.

Writing Clear Prose
Techniques for producing clear, understandable prose in plain language

Condensing Information
Strategies for reducing large amounts of information

Editing for Conciseness
Editing your work to get rid of deadwood that dulls the message

Softening and Sharpening Prose
How to turn the volume up or down on your prose, making its meaning softer or making it "pop"

Writing about Statistics
Report numerical data so readers can easily process the numbers and get the point

Communicating Technical Concepts to General Audiences
How to introduce technical concepts to non-expert readers

Using Visual Design to Reinforce Content
Simple, easy-to-implement guidelines for creating a format that helps readers process your message

Writing for the Ear
Tips for writing that will be heard, not read

Understanding Persuasion in Writing
How persuasion works with content, style, and design; and strategies for maximizing credibility and building relationships with readers

Types of writing
Short reports and memos
Reports
One pagers
White papers
News digests
Oral testimony
Action alerts
Social media - blogs, Twitter
  


All custom training is tailored for each organization and audience. Topics from this program can be combined with topics from our other programs and with topics from your existing training programs.
 

Sample Agendas

Sample agendas of different versions of this program tailored for previous custom clients are available in Adobe PDF.

  • 1 hour tax writing incorporated into a longer program for a national association - Shifting Politics and Budget Priorities

  • 1-day for federal agency - Critical Thinking and Writing

See our Sample Agendas page for more.
 

Audience Level This conference is designed for all staff who need a writing refresher: it focuses on writing as a process and how to apply that process to everyday writing assignments.
 
Audience Size This program is most effective for between 15 and 30 attendees.
 
Previous Clients Variations of this program have been presented for federal agencies.

Our selected client list includes clients who have purchased custom training, sent staff to our public programs and who have purchased our publications.
 

Course Materials Materials include a 70-plus page writing manual that includes a basic style guide.
 
Length and Location

Requires 1 to 2 days.  

This program is usually held in Washington, DC. It can be presented anywhere in the United States and in many foreign countries, and online. 
 

Fee The fee for this program depends on the location, number of attendees, length, and training materials.  Call us for details, or complete our custom program information request for more information.  

Request More Information About this Custom Training Program

What is included in the fee? TheCapitol.Net tailors each program to meet your training and educational objectives. Before we issue a cost proposal, we will work with you to tailor a program to meet your training objectives. 

The program fee includes pre-program development and design, materials for your internal marketing and promotion, all course materials, and faculty chosen for your topic and your audience at the time and location you choose.

Our custom program clients provide the classroom/meeting space, all audio visual equipment, any food and beverages, all registration functions, and travel arrangements for attendees. When the program is held outside the Washington, DC metro area, travel arrangements for faculty can be made by the client or by us. 

We can also provide meeting space or the online venue, audio visual equipment, food and beverage, registration, and travel arrangements, though this affects program cost.
 

FAQs See FAQs About Our Custom On-Site Training.
 
Payment Payment methods we accept for custom training include checks and EFT/ACH.
 
Related Custom Training
  • Advanced Media Relations

  • Drafting Effective Federal Legislation and Amendments

  • Effective Executive Briefings

  • Preparing and Delivering Congressional Testimony

  • Preparing for Congressional Oversight and Investigation

  • Speechwriting: Preparing Speeches and Oral Presentations

  • Technical Writing

  • Writing Congressional Correspondence

  • Writing To Persuade
     

About Us TheCapitol.Net, Inc., is a non-partisan small business, and a Virginia corporation. We are registered with CCR / SAM. See our Capability Statement and our About Us page for more details.

FEIN: 54-1917701     DUNS: 04-273-5071      CAGE: 1K5S4
 

Related Resources
  • Capitol Learning Audio Courses: Advocacy and Communication TM

  • Common Sense Rules of Advocacy

  • Essential Washington and Hill Web Sites

  • Legislative Drafter's Deskbook

  • Quick DC Links - Washington Essentials

  • Testifying Before Congress

  • The Business Writer's Handbook

Need more information?
  • Phone: 202-678-1600

  • Email: custom -at- TheCapitol.Net

  • Complete our online custom program information request.

    Request More Information About this Custom Training Program

Non-Partisan TheCapitol.Net is a non-partisan firm, and the opinions of its faculty, authors, clients and the owners and operators of its vendors are their own and do not represent those of TheCapitol.Net. 
 

 

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URLs: www.TheCapitol.Net/CustomPrograms/writeagenda.html
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Custom Training from TheCapitol.NetRequest More Information About this Custom Training Program

TheCapitol.Net is on the GSA Schedule, 874-4, for custom on-site training, contract GS02F0192X
TheCapitol.Net, Inc.
Contract GS02F0192X

Custom Training, On-Site and Online

All custom training from TheCapitol.Net is tailored for each organization and audience. Topics from this program can be combined with topics from our other programs and with topics from your existing training programs.



Rave Reviews

"I called my boss during break to tell him this was a great course for clerical staff as well as professional staff in our office."
-- Legislative Specialist, DOL
 

"Great refresher ... with concise tips for improvement."
-- Unit Chief, FBI
 

"I am glad that I took this class. This will be a benefit to me for years to come."
-- Legislative Analyst, Williams & Jensen
 

"Great tips for correcting passive writing."
-- Budget Analyst, Dept. of Treasury
 

"Covered all materials and explained all the topics clearly."
-- Supervisory Paralegal Specialist, FBI
 

See more testimonials about this program.

 

See what some of the attendees at our custom programs say about our custom training.

 

Faculty

An experienced writer/ editor teaches this course.

 

Internal Marketing

To help you publicize and market a custom program to your organization's audience, we can provide printed materials and language for your own internal promotion and publicity.

 

Our Clients

Congressional Offices

Federal Agencies

Military

NGOs and Nonprofits

Diplomatic Corps

Fortune 500

Law Firms

Lobbying Firms

Labor Unions

Associations

 

 

 

 
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