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Custom Training

Communication Skills for the Professional
Presentations, Business Etiquette, and Networking Skills for Washington

10 seconds! That's all your staff get to make a favorable first impression. Our training can help them shape their first impression and all that follows.

Don't send your staff to any more business meetings or networking lunches without first scheduling this course.

Your staff will gain the confidence they need to communicate any message clearly and effectively. In this course, they will learn the basics of planning, structuring and delivering winning presentations.

They will also learn business etiquette basics, including:

  • Appropriate attire for different occasions
  • Projecting a professional image
  • Working a room with authenticity and class
  • How and when to offer your business card, and what to do when someone else offers theirs
  • How to join and exit conversations gracefully
  • How to balance your plate and navigate your way at receptions


What's wrong with this picture?


Caution: this is a professional actor. Do NOT attempt this at an actual business meal!

Your staff can wine and dine your most valued client ... and still lose the account--or not get asked back.

Good table manners should be second nature so that your staff can concentrate on the meeting, not on which fork to use. During our working lunch, our faculty review business meal etiquette, so all of your staff can make a good impression and not make the eight etiquette mistakes demonstrated in the picture above.

This course is ideal for

  • Sales staff
  • Editorial staff
  • New attorneys and accountants
  • Managers
  • Anyone newly posted to Washington 
  • GS 5-15
  • Anyone seeking a job or wondering how to network in Washington.

More Information
Sample
Agenda
Audience
Level
Course
Materials
Fee Related
Training
Related Resources

Also see

  • Giving Great Presentations: Planning, Practice, and PowerPoint

  • Effective Executive Briefings: The Art of Persuasion 

The leadership competencies for this course include:

  • Influencing
  • Interpersonal Skills
  • Strategic Thinking
  • Written Communication
  • Resilience
  • Political Savvy
     

  Custom Training Information

Sample Agenda Welcome and Introduction

From Thought to Talk: Communications and Presentation Skills

Learn the necessary communication skills to give a successful presentation, including thinking about a topic, getting thoughts on paper, and structuring and timing a presentation.

Briefings: What are They and What Should They Look Like

What is a briefing and what should it look like? You will learn how to structure and conduct a successful briefing, including delivery styles, appropriate handouts, and visual aids.

Professional Image and Business Etiquette

In the DC environment of rubber chicken lunches and awards and fundraising dinners, having good table manners or the lack of them says a lot about you. You want to be remembered for your great presentation, not that you slurped your soup. Attendees will be taken through the etiquette of proper table manners for a standard business meeting lunch.

Working and Meal Etiquette Business Lunch (Business Etiquette continued)

Professional Image and Business Etiquette (cont'd)

Wrap-up any last minute questions from the previous etiquette session and lunch.

Keys to Effective Presentations: Using Positive Emotion to Persuade

Tips and techniques for delivering a presentation: breathing exercises, projecting your voice, answering Q & A, and common do's and don'ts will be discussed. Attendees will be given a chance to practice in an interactive manner.


Working lunch and breaks scheduled as appropriate

 


All custom training is tailored for each organization and audience. Topics from this program can be combined with topics from our other programs and with topics from your existing training programs.
 

Sample Agendas

See our Sample Agendas page for agendas from our other custom training.  
 

Audience Level 3 to 4 years of work experience is recommended.

 
Audience Size This program is most effective for between 15 and 30 attendees.
 
Previous Clients This program has been customized for engineers and scientists.

Our selected client list includes clients who have purchased custom training, sent staff to our public programs and who have purchased our publications.
 

Length and Location

Usually requires 1 day.  

This program is usually held in Washington, DC. It can be presented anywhere in the world online.
 

Fee The fee for this program depends on the location, number of attendees, length, and training materials.  Call us for details, or complete our custom program information request for more information.  

Request More Information About this Custom Training Program

If you don't have enough people for a custom program, see our Capitol Learning Audio Courses:

  • Business Etiquette: Keys to Professional Success

  • Keys to Effective Presentations: Invigorate Your Delivery and Increase Your Confidence

  • Effectively Using Persuasion in Your Oral Presentations: A Trial Lawyer's Perspective

What is included in the fee? TheCapitol.Net tailors each program to meet your training and educational objectives. Before we issue a cost proposal, we will work with you to tailor a program to meet your training objectives. 

The program fee includes pre-program development and design, materials for your internal marketing and promotion, all course materials, and faculty chosen for your topic and your audience at the time and location you choose.

Our custom program clients provide the classroom/meeting space, all audio visual equipment, any food and beverages, all registration functions, and travel arrangements for attendees. When the program is held outside the Washington, DC metro area, travel arrangements for faculty can be made by the client or by us. 

We can also provide meeting space, online venue, audio visual equipment, food and beverage, registration, and travel arrangements, though this affects program cost.
 

FAQs See FAQs About Our Custom Training.
 
Payment Payment methods we accept for custom training include checks and EFT/ACH.
 
Related Custom Training 
  • Effective Executive Briefings

  • Giving Great Presentations

  • Grassroots Advocacy on Capitol Hill

  • How to Work With the Media

  • Strategies for Working with Congress and Congressional Staff
     

About Us TheCapitol.Net, Inc., is a non-partisan small business, and a Virginia corporation.  We are registered with CCR / SAM. See our Capability Statement and our About Us page for more details.

FEIN: 54-1917701     DUNS: 04-273-5071      CAGE: 1K5S4
 

Related Resources
  • Capitol Learning Audio Courses:
    • Business Etiquette: Keys to Professional Success

    • Keys to Effective Presentations: Invigorate Your Delivery and Increase Your Confidence

    • Effectively Using Persuasion in Your Oral Presentations: A Trial Lawyer's Perspective
       

Need more information?
  • Phone: 202-678-1600

  • Email: custom -at- TheCapitol.Net

  • Complete our online custom program information request.

    Request More Information About this Custom Training Program

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Non-Partisan TheCapitol.Net is a non-partisan firm, and the opinions of its faculty, authors, clients and the owners and operators of its vendors are their own and do not represent those of TheCapitol.Net. 
 

 

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Custom Training from TheCapitol.NetRequest More Information About this Custom Training Program

TheCapitol.Net is on the GSA Schedule, 874-4, for custom on-site training, contract GS02F0192X
TheCapitol.Net, Inc.
Contract GS02F0192X

Custom Traning, On-Site and Online

All custom training from TheCapitol.Net is tailored for each organization and audience. Topics from this program can be combined with topics from our other programs and with topics from your existing training programs.



 

Rave Reviews

"Meal etiquette was extremely useful."

 

"It was good--new tips even for those who have taken courses in effective presentations."

 

"The tips, I learned today will help to make my next presentation or briefing better than the last one I did."
-- Congressional Relations Officer, DHS/FEMA

 

"Will allow me to accurately relay my ideas to my colleagues."

 

See what some of the attendees at our custom programs say about our custom training.

 

Faculty

Our faculty for this program all have more than 10 years of experience teaching business networking, business etiquette, and executive level briefings and presentations.

 

Internal Marketing

To help you publicize and market a custom program to your organization's audience, we can provide printed materials and language for your own internal promotion and publicity.

 

Our Clients

Congressional Offices

Federal Agencies

Military

NGOs and Nonprofits

Diplomatic Corps

Fortune 500

Law Firms

Lobbying Firms

Labor Unions

Associations

 

 

 

 
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