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4. Can you bill or invoice me?
5. What is an audio course? And how do I play an MP3 file?
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The accompanying course materials in our audio courses are in
in Adobe PDF
format when you buy an audio course download. Adobe Acrobat reader is free and can be downloaded here, although it is a program that comes pre-installed on many computers.
6. What equipment do I need? And how do I unZIP a download file?
Our ebooks and downloaded audio courses are fulfilled by a third party website, fastspring.com. Please add [email protected] to your email whitelist so the email with the download link does not get caught in your spam filters, and set your browser to accept cookies and javascript from fastspring.com. If you are using a corporate or government computer and are unable to download audio course or ebook files, please contact your IT support team to make sure your browser is set properly.
If you did not get the email from [email protected] with the download link, please check your spam folder.
For our downloaded audio courses, you will need a computer that can play audio files and a high speed Internet connection. If you can hear the audio on YouTube videos, you have the equipment necessary to listen to our download courses on your computer. Test Download Format >
For our ebooks, you will need Adobe Acrobat Reader. If you do not have Adobe Acrobat Reader on your computer, it is available for free.
After you pay for your download, you will receive a link (URL) to get your download file. Downloadable files (ebooks and downloaded audio courses) must be downloaded to your computer. The link to the download file expires after 6 attempts or 7 days - links are not for permanent access. There are no refunds after the link is emailed to you. To download the file, you must set your browser to accept cookies and javascript from fastspring.com. If you are using a corporate or government computer and are unable to download audio course or ebook files, please contact your IT support team to make sure your browser is set properly.
The file you download for an ebook is in Adobe PDF format, and will have a name like this:
1234.PDF or 1234_ebookTheCapitolNet.pdfThe file you download for an audio course is a compressed file in ZIP format and will have a name like this:
1234.zip or 1234_DL_TheCapitolNet.zipIf you are unfamiliar with ZIP files, please read these instructions: Our downloaded Capitol Learning Audio Courses are in a compressed format known as ZIP to allow for quicker download times, and if you download a course you must decompress the file in order to use it. The compression software we use is the Internet standard, called ZIP, with the file extension of .ZIP.
A sample ZIP file name looks like this: samplefilename.ZIP Once you have the ZIP file downloaded, you need to decompress it. Your computer may already have a program to do this (called an unZIP program).
On a PC, open Windows Explorer and go to the file. Right click on the file and look for "Extract All..." If it is there, click that and it will decompress your file. If it does not show "Extract All," then you need an unZIP program. We recommend 7-Zip at http://www.7-zip.org or WinZip at http://www.winZIP.com Once you have installed 7-Zip or WinZip, you can either re-download or open your downloaded audio course using WinZip. Then you can extract (decompress) our audio course to your computer and use it. MAC users have an uncompress program built into OS, but many MAC users also use StuffIt Expander for Macintosh.
Each downloaded audio course includes an audio file and a course materials file.
- The audio file, in MP3 format, will have a name like this: 1234.mp3
- The course materials file, in Adobe PDF format, will have a name like this: 1234.PDF
(If you do not have Adobe Acrobat Reader on your computer, it is available for free.- Downloadable files (ebooks and downloaded audio courses) must be downloaded to your computer. The link to the download file expires after 6 attempts or 7 days - links are not for permanent access. There are no refunds after the link is emailed to you.
If you need assistance, please contact us and we will be happy to help you: 202-678-1600, ext. 0.
After you pay for a download course, you will be sent an email containing a link (URL) to download your course. The file you download is a compressed file in ZIP format. Downloadable files (ebooks and downloaded audio courses) must be downloaded to your computer. The link to the download file expires after 6 attempts or 7 days - links are not for permanent access. There are no refunds after the link is emailed to you.
Our ebooks and downloaded audio courses are fulfilled by a third party website, fastspring.com. Please add [email protected] to your email whitelist so the email with the download link does not get caught in your spam filters, and set your browser to accept cookies and javascript from fastspring.com. If you are using a corporate or government computer and are unable to download audio course or ebook files, please contact your IT support team to make sure your browser is set properly.
If you did not get the email from [email protected] with the download link, please check your spam folder.
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8. How much do audio courses cost? Do you charge sales tax?
The price of each Capitol Learning Audio Course is on the course's web page, and includes course materials.
Sales Tax: Thanks to Wayfair, all sales of physical and online books and audio courses are subject to state sales taxes. Our third party providers and distributors for books, ebooks, and audio courses, including Google, Amazon and Fastspring (ebooks and audio CDs and PDFs) have their own sales tax policies (that TheCapitol.Net does not control) and most of these third party providers and distributors do not provide exemptions for tax-exempt organizations such as government entities and non-profit organizations. If you want a sales tax exemption from any of our third party providers or distributors, you must contact them directly as we do not control their sales or policies.
When ordering directly from TheCapitol.Net on our web site, when a taxable item is shipped to Virginia and you are ordering for a tax-exempt organization, our online order form has a place to indicate your Virginia tax exempt number. NOTE that this only applies to items ordered directly from TheCapitol.Net on our web site.
9. I want to have several people listen to the audio course, or share my ebook with several people. Do I have to pay for each person? Is there a license involved with your ebooks and audio courses?
When you buy one of our ebooks or audio courses, in addition to the standard copyright (P) (c) © , you are issued a limited license for the ebook or audio course. Two Seas Media, Inc., publications are marketed and distributed by TheCapitol.Net, Inc.
By purchasing an ebook or audio course from TheCapitol.Net or Two Seas Media in any format, including CD, PDF, or downloaded file, you are agreeing to this limited license:
Ebook and Audio Course Limited License
for Two Seas Media and TheCapitol.NetAll of our ebooks and audio courses are copyright (P) (c) © by TheCapitol.Net or Two Seas Media. All Rights Reserved.
Ebook and downloaded audio course files must be downloaded to your computer. The link to the download file expires after 6 attempts or 7 days - links are not for permanent access. There are no refunds after the link is emailed to you.
If you did not get the email from [email protected] with the download link, please check your spam folder.
Our ebooks and downloaded audio courses are fulfilled by a third party website, fastspring.com. Please add [email protected] to your email whitelist so the email with the download link does not get caught in your spam filters, and set your browser to accept cookies and javascript from fastspring.com. If you are using a corporate or government computer and are unable to download audio course or ebook files, please contact your IT support team to make sure your browser is set properly.
No further recording, printing, broadcasting or transmission of our ebooks or audio courses is allowed.
All comments by our faculty in our live and audio courses are "off the record" and not for attribution.
No copyright claim is made to original U.S. government documents, although our compilations that include government documents are copyrighted and may not be copied.
In the same way that a single book can be used by only one person at a time, so long as only one copy of an ebook is being displayed or a single copy of an audio program is playing at a time and neither the audio file nor course materials are reproduced in any fashion nor stored on a network or Internet storage device or on a network or Internet server, different people can listen to the course or read the ebook at different times.
Our ebooks and audio courses, including the audio track and the written materials, may not be used in whole or in part in any kind of group presentation, whether presented for free or for any kind of fee.
If you want to include one of our ebooks as part of your course materials, contact us for a site license. Alternatively, each student / attendee should purchase their own copy of the ebook.
If you want to store one of our ebooks or audio courses on a network or shared device and make it available to users on the network or shared device, please contact us so that we can make arrangements for a site license.
Any use of our copyrighted material in a fashion not consistent with this limited license is a violation of our copyright and against the law.
Rewards for Information Leading to Settlment / Prosecution of Infringement
We pay cash awards up to $25,000 for any information leading to a successful settlement or prosecution of infringement of our licenses and intellectual property. (What this means is that most people and organizations will not infringe as they never know when an anonymous disgruntled employee or former employee or anonymous vengeful ex-spouse might contact us by phone at 202-678-1600 or by email form.)
- Once the URL for an ebook or an audio course download is issued by our system to the email address contained in the order, there are no refunds, i.e, for downloaded ebooks and audio courses, there are no refunds once the download link has been emailed to the email address given with the order. Ebook and downloaded audio course files must be downloaded to your computer.
The link to the download file expires after 6 attempts or 7 days - links are not for permanent access. There are no refunds after the link is emailed to you.
- Our ebooks and downloaded audio courses are fulfilled by a third party website, fastspring.com.
Please add [email protected] to your email whitelist so the email
with the download link does not get caught in your spam filters, and set
your browser to accept cookies and javascript from fastspring.com.
If you are using a corporate or government computer and are
unable to download audio course or ebook files, please contact your IT
support team to make sure your browser is set properly.
- Audio courses on CD may be returned only if unopened and the security seal is unbroken.
10. What happens if I can't download the ebook or the audio course?
Our ebooks and downloaded audio courses are fulfilled by a third party website, fastspring.com. Please add [email protected] to your email whitelist so the email with the download link does not get caught in your spam filters, and set your browser to accept cookies and javascript from fastspring.com. If you are using a corporate or government computer and are unable to download audio course or ebook files, please contact your IT support team to make sure your browser is set properly.
If you did not get the email from [email protected] with the download link, please check your spam folder.
Ebook and downloaded audio course files must be downloaded to your computer. The link to the download file expires after 6 attempts or 7 days - links are not for permanent access. There are no refunds after the link is emailed to you.
You can only download an ebook or an audio course if you used fastspring.com's secure online shopping cart and paid and completed the transaction. We accept credit cards, checks, and PayPal as payment for our ebooks and download audio courses on fastspring.com, and the download link is sent only after payment is received and approved by your bank.
If you paid for the download and you received a message with a URL for the download and you checked to make sure that your browser is set to accept cookies and javascript from fastspring.com and you can not download the ebook or audio course, after checking with your IT support team to make sure your browser has the proper settings, please call TheCapitol.Net at 202-678-1600, ext. 0 within 2 business days. Our staff will assist you - however, we can not make changes to your computer or your browser.
If you do not have Adobe Acrobat Reader on your computer, it is available for free.
Please note that if you do not pay for the ebook or audio course you will not receive a download link. Orders for ebooks and audio courses are taken only via our online system, not over the phone nor regular mail.
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11. How do I buy an ebook or a downloadable audio course?
Secure online ordering:
Our ebooks and downloaded audio courses are fulfilled by a third party website, fastspring.com. Please add [email protected] to your email whitelist so the email with the download link does not get caught in your spam filters, and set your browser to accept cookies and javascript from fastspring.com. If you are using a corporate or government computer and are unable to download audio course or ebook files, please contact your IT support team to make sure your browser is set properly.
TheCapitol.Net's ebooks and Capitol Learning Audio Courses and Informed Citizen Series audio courses are issued with a limited license (see above) and are Copyright (c) (P) by TheCapitol.Net, Inc. All Rights Reserved.
For immediate online download of ebooks: click the "Buy book as downloadable ebook" button next to the ebook you want to buy.
For immediate online download of audio courses: click the "Buy Audio Course as Download" button next to the audio course you want to buy.
Only print books are available via order directly from TheCapitol.Net on our web site.
Regular Mail: Print the order form
Sorry, orders are not taken over the phone.
12. Can I record or rebroadcast or make copies of an audio course?
No. TheCapitol.Net's ebooks and Capitol Learning Audio Courses and Informed Citizen Series audio courses are issued with a limited license (see above) and are Copyright (c) (P) by TheCapitol.Net, Inc. All Rights Reserved.
13. Do you issue Certificates of Training for audio courses?
We do not issue Certificates of Training for our audio courses.
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If you have suggestions for Capitol Learning Audio Courses you would like to see us offer, please contact us or complete our online suggestion form.
All of our audio courses are Copyright (c)(P) by TheCapitol.Net, Inc. All Rights Reserved.
All Audio Courses are sold with a Limited License.
These audio courses and any combination of their topics are available as custom on-site training programs for your organization. We have tailored our custom programs for attorneys, program analysts, lobbyists, paralegals, military officers, FSO's, SES, Inspector Generals, legislative assistants, and others. For more information about how our training can help your members and staff, please contact our client liaison.
Interested in knowing:
- Who teaches and writes for us?
- Who some of our clients are? (longer list here)
- What our clients say about our training?
- What our cancellation policy says?
- What we do when there is bad weather in Washington?
- How to get added to or removed from our email list?
- How to get added to or removed from our regular mailing lists?
TheCapitol.Net is a non-partisan firm, and the opinions of its faculty, authors, clients and of the owners and operators of its vendors are their own and do not represent those of TheCapitol.Net.
var addthis_brand = "TheCapitol.Net";
URL: www.TheCapitol.Net/CapitolLearning/AudioCoursesFAQ.htmlTheCapitol.Net, Inc.
PO Box 25706
Alexandria, VA 22313-5706
202-678-1600FEIN: 54-1917701
DUNS number: 04-273-5071
CAGE: 1K5S4
SIC: 8299, 2741, 8742
NAIC: 611430, 56192, 5111, 541611
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The Sunwater Institute
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Phone: 240-753-0941 Email Us
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